Cloud Calling
Company numbers your team calls from and customers call back on. Inbound and outbound, with caller ID, dispositions and call detail records synced automatically.
Inbound + outboundPer-agent numbersAuto CDR sync
Cloud calling with recording, AI summaries on every conversation, a full leads pipeline, routing automations, and reporting leadership can actually act on. One platform, running the whole operation.
We are infinite as your tasks, built robust like you, and private like your accounts.
Owners, managers, team leaders and telecallers - each with their own scoped view.
The spend is visible: ad budgets, salaries, phone bills. The loss is not. It hides between a call that was never logged, a lead nobody dialled, and a follow-up that quietly died. By the time a monthly report shows it, the money is gone.
Ad spend brings the lead in. Without routing and ownership, it sits unassigned until it goes cold.
A callback promised on a call, written nowhere. The customer was ready. Nobody came back.
Managers stitching numbers together every evening instead of coaching the people making calls.
A disputed commitment, an escalation, a training gap. Without recordings it is one memory against another.
When customer relationships live on personal handsets, they walk out of the door with the handset.
By the time the picture is clear, the quarter has already been spent finding out.
DigiCall closes every one of these gaps by default - because the calling, the leads, the recordings and the reporting all live in one system.
See howNot a roadmap. This is what your team gets on day one.
Company numbers your team calls from and customers call back on. Inbound and outbound, with caller ID, dispositions and call detail records synced automatically.
Recordings attach themselves to the call, the agent and the customer record, then stay available in the dashboard for quality checks, disputes and coaching.
Every recorded call turns into a written summary with customer intent, outcome, sentiment, key points, action items and the recommended next step - in your language, on your prompt.
Device calls and cloud calls merged into one truth: agent performance, talk time, connect rates, unique customers, daily trends and outcome splits. Filter it, drill into an agent, export it.
Facebook Lead Ads, Google Sheets, CSV upload or manual entry - all landing in one registry with priority, status, notes and a full history of who touched the lead and when.
New leads route themselves to the right agent by fixed rule or round robin. Lead status updates itself from the call outcome. Sources sync on a schedule. Reports send themselves.
Every promised callback becomes a tracked commitment with a time against it, visible to the agent and to leadership until it is actually closed.
Selfie and location check-in with an office radius that auto-approves the people who are where they should be, plus a live map of the field team on demand.
Agents raise a problem call as a case with a category. It gets an owner, a comment trail and an SLA clock, so escalations do not disappear into a chat group.
When someone leaves, move their number, device, leads and open follow-ups to the next agent in one reviewed step - preview the impact first, roll it back if needed. Past reports never get rewritten.
Owner, manager, team leader and telecaller each see exactly their slice. A team leader sees their team. A manager sees theirs. Nobody has to be trusted with everything.
DigiCall watches its own plumbing. If a device stops syncing or an ownership record drifts, leadership is told - instead of finding a silent gap in next month's numbers.
Every stage hands off automatically. Nothing waits for someone to remember to update a sheet.
From Facebook, Sheets, CSV or entered by hand - straight into the registry.
Assigned by your rule or round robin, so it never sits in an unowned pile.
On a company cloud number, logged and recorded without anyone pressing save.
Summary, intent, sentiment, action items and the next step, written for you.
The lead moves itself, and any promised callback becomes a tracked commitment.
Live dashboards and a daily report that lands before anyone has to ask for it.
No manual logging. No end-of-day compilation. The report is a by-product of the work, not extra work.
Customer relationships belong to the company. Personal life belongs to your team. DigiCall keeps that line clean without asking anyone to carry two phones.
Your team already handles the hard part - hundreds of conversations, difficult customers, targets that move. The software underneath should be the dependable part, not another thing to chase.
DigiCall is built to hold that weight: calls that log themselves, leads that route themselves, reports that arrive on their own, and alerts that speak up when something stops working.
Bring your calling, leads, recordings, AI summaries and reporting into one place - and get the day's picture without asking a single person for an update.
New companies are set up through DigiCall onboarding, so your roles, reporting structure and numbers are configured correctly from day one.